When you work as a real property appraiser, your commitment to accuracy and upholding public trust isn’t just part of the job. It’s the job. After all, the appraisal reports you develop influence many people’s major real estate decisions, like mortgage loan approvals, refinances, or decisions to sell, to name a few.
But what happens when the integrity of your appraisal work is challenged? Whether it’s because of a minor report oversight, a missed deadline, a perceived fault, or a challenged value, you could face a costly legal claim. How do you protect your income, business, and professional reputation?
Enter Errors and Omissions (E&O) insurance! It’s a must-have for every appraiser. Keep reading to learn more about E&O insurance, how it protects your business, and how to choose a policy that fits your needs.
Errors and Omissions insurance — also known as professional liability insurance — shields you from legal claims that allege negligence, misrepresentation, or professional mistakes made during a property appraisal.
A typical E&O insurance policy for an appraiser covers:
Legal defense costs including attorney fees and court expenses
Settlements or judgments if a claim results in a financial payout
Claims of professional errors or omissions, even if they’re unfounded
E&O insurance gives you peace of mind, knowing your business and livelihood are protected if someone makes a claim against your work.
Colorado is the only state that requires licensed and certified appraisers to carry E&O coverage to maintain an active license.
Even without a state requirement, many appraisers treat this insurance as essential for doing business. What's more, many lenders and Appraisal Management Companies (AMCs) expect appraisers to carry this type of insurance as a vendor requirement.
Even the most detail-oriented appraiser faces risks in the course of their work. Some of the most common scenarios that trigger E&O claims include:
Incorrect property measurements leading to an undervaluation or an overvaluation of a property
Overlooking external property factors, such as nearby developments or zoning changes that could affect market value
Inadequate research or misinterpreted comparable properties, which can lead to an inaccurate appraisal report that causes clients or lenders to lose money
Imagine these scenarios.
An appraiser undervalues a commercial property by $100,000 because they overlooked a recent zoning change. In this case, the buyer could sue for lost equity or financing challenges.
An appraiser fails to note a foundation defect with a property. As a result, the lender alleges negligence once the defect is discovered.
Each of these cases could result in a financial loss and reputational damage, which could impact your future business, if you don’t have E&O coverage.
Standard E&O policies typically cover appraisers in these instances:
Errors in Property Valuation — Coverage for miscalculations that result in financial losses to clients.
Missed Deadlines or Incomplete Reports — Protection against claims stemming from administrative mistakes or delays.
Disclosure Failures — Coverage if an appraiser fails to disclose property defects, zoning issues, or environmental hazards.
Most standard E&O policies also include these elements of protection:
Prior Acts Coverage — Protects you from claims related to past appraisals so long as you’ve maintained continuous coverage.
Defense Costs Outside Your Policy Limits — Ensures legal defense costs don’t reduce your total policy limit available for settlements.
Disciplinary Hearing Coverage — Covers expenses related to defending your license before your state’s appraisal board.
Coverage for Independent Contractors — If you employ or contract others, your policy extends to their work as well.
Beyond the core E&O policy, many insurers give you the option to customize your coverage with added protections for special circumstances. Additions policies you might consider include:
General Liability Insurance — Covers bodily injury or property damage that may occur during the course of your work.
Commercial Property Insurance — Protects your business equipment, office space, and other supplies from damage or theft.
Workers’ Compensation Insurance — Covers workplace injuries if you employ others.
Cyber Liability Insurance — Covers your stored data in the event of data breaches or ransomware attacks.
Many appraisers also customize coverage based on their appraiser specialty. For example, licensed residential appraisers may only need enough coverage for appraising single-family homes. Certified general appraisers, on the other hand, might consider increasing their policy coverage to align with higher-value commercial property appraisals.
According to The Hartford, the average cost of E&O insurance for real estate professionals (including appraisers) runs around $60 a month for a standard policy. This cost varies based on your coverage choices and a few other factors, including:
Your Experience Level — Newer appraisers may pay slightly higher premiums until they establish a track record of service.
Your Claims History — A history of prior claims might increase your premium costs.
Your Coverage Limits — Higher limits (for example, $1 million per claim vs. $500,000) can raise your premiums but give you greater protection.
Your Business Size and Location — Multi-appraiser firms and those operating in higher-cost states often pay more for E&O coverage.
Your Deductible Amount — Choosing a higher deductible policy can reduce your monthly premium.
As a rule of thumb, consider your level of risk when shopping for E&O coverage. You want to ensure that your coverage matches your business model.
Along with carrying E&O insurance as a best practice in your appraisal business, it’s important to be proactive with your risk management.
Invest in your ongoing continuing education and take the required (and elective) courses covering appraisal ethics, legal updates, and state-specific regulations. And of course, be sure to follow the Uniform Standards of Professional Appraisal Practice (USPAP), the gold standard approach that guides the real property appraisal process.
Additionally, continue to be meticulous in your appraisal work. Document your client interactions, double-check your property research, and maintain transparent communication about your process with lenders and clients. Being proactive with these strategies will reduce your risk of legal issues over time. Let E&O insurance provide you an added safety net.
From WorkingRE.com: Insurance Insights and Advice from the Inside
From The Appraisal Buzzcast: Navigating E&O Insurance
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