30-Hr. AZ Designated Broker CE Package

No two contracts are ever the same. That’s why you can’t let your guard down when you’re completing or reviewing one. Even a minor error can send a transaction sideways. Luckily, there are some simple steps you can take to reduce your risk and protect your licensees, clients, and customers.

First, stay sharp on the basics. It’s easy to think that if you’ve reviewed one contract, you’ve reviewed a million, but complacency is dangerous in business where everything is constantly changing. Second, expect the unexpected. You never know when one of your licensees is going to knock on your door with a sticky situation she doesn’t know how to handle. And third, create and maintain a policies and procedures manual to help ensure your licensees always know what’s expected of them.

Broker Management Clinic 1: Statutes and Rules (Contracts) addresses all three of these areas so that you’ll be ready for whatever comes your way.

This three-hour course meets the Arizona’s statutory requirements for one of the three Broker Management Clinics for designated brokers and delegated associate brokers.

Course highlights include:

• Supervisory responsibilities of Arizona brokers
• Contract requirements for listing agreements and buyer-broker agreements
• Reasons for agreement cancellations
• Purchase agreement overview
• Contract termination after ratification
• Record retention requirements
• Common disclosures and addenda
• Contracts and ADRE transactional offenses
• Policies and procedures manual best practices to address contractual issues
• Risks associated with buyer love letters
• Activities and scenarios to reinforce key concepts

Arizona requires new designated, delegated associate, and self-employed brokers to complete nine hours of Broker Management Clinic. Clinic 2, Broker Policy Development, is designed to help brokers refine management skills and implement effective processes and systems to ensure a compliant, well-run brokerage.

This three-hour course meets the requirements for Arizona Broker Management Clinic 2.

Course highlights include:

• Supervision requirements
• Written policies and procedures requirements
• Appropriate use of contracts and forms
• Advertising review requirements
• Document handling and retention requirements
• The use of unlicensed assistants
• Delegation of authority
• Practical exercises to help reinforce key concepts

Whether you’re a designated broker, associate broker, or a salesperson, the business of real estate has serious risks. In residential real estate transactions, licensees represent clients in one of the largest purchases of consumers’ lives, and they require licensees’ expertise to hold their transaction together.

Inside the brokerage, risks multiply for designated brokers with affiliated licensees because you may be held liable for the actions, or inactions, of affiliated licensees who work under your license. Claims against a real estate business may lead to disciplinary action, fines, court judgments, and license forfeiture for both you and your affiliated licensees.

Supervision (Risk Management) in Arizona addresses the risks inherent in the real estate business and then focuses on best practices for risk management strategies. This three-hour course meets the Arizona’s statutory requirements for one of the three Broker Management Clinics for designated brokers and delegated associate brokers.

Course highlights include:

• The designated broker’s role and responsibilities
• Steps to effective risk management plans
• How to avoid liability to prevent risk
• Error and omissions insurance as a risk management tool
• Risk management for potential disasters
• Supervision strategies for brokers and managers
• Supervising teams and unlicensed personnel
• Compliant and secure practices for record maintenance and disposal
• Information inventories, data security, and online threats
• Activities and scenarios to reinforce key concepts

Real estate practice hinges on the concept of agency, where real estate professionals represent the needs of buyers and/or sellers.  Buyers and sellers may choose to act for themselves as customers or to enter into an agency agreement whereby the licensee/brokerage firm acts for them in the capacity of an agent.  Agency means to act for another in a fiduciary manner.  This course explores no representation, full representation, and dual agency with its limited representation.

Course highlights:

• Fiduciary duties agents owe to customers and clients, and how the duties impact your daily real estate activities
• Activities and duties associated with your role as a listing agent
• Role and responsibilities of a buyer’s agent or dual agent
• Implied agreements and express agreements, cancelling agreements
• Record keeping requirements

This course counts as 3 mandatory hours in Agency Law in Arizona.

From listing agreements, to buyer/broker agreements, to purchase offers, contracts are the legally binding glue that holds the industry together. It's important for you to be knowledgeable on all real estate contracts you use.

Arizona Contracts and Contract Law provides a comprehensive overview of how to successfully complete common real estate contracts and agreements.

Course highlights include:

• Defining characteristics of a legally binding and valid contract
• Listing agreements, buyer-broker agreements, and purchase agreements
• Updates to the Residential Resale Real Estate Purchase Contract
• Common contract addenda, including the Additional Clause Addendum, and the Domestic Water Well Addendum
• How to reduce your risk when working with contracts
• Activities and scenarios to reinforce key concepts

The world keeps changing—sometimes at lightning speed, it seems—and the Arizona Legislature makes sure that Arizona’s laws protect and promote the interests of the state’s residents in light of those changes. Every year, the legislators meet to approve, deny, and amend bills that directly impact you and your real estate practice.

This three-hour course reviews fundamentals of real estate like property management, vacation rentals, brokerage marketing, and real estate teams, and the legislation from the most recent legislative sessions that impacts these areas of real estate practice. With this approach, we make sure that you’re both reminded of your foundational real estate education, and prepared to abide by the newest laws when serving your clients.      

Course highlights include:

• Eviction-related legislation
• Property management laws
• Vacation rentals and timeshares
• Fix and flips and the handyman exemption
• Brokerage marketing and advertising review
• ADRE’s Substantive Policy Statement on real estate teams
• Promotional activities and prospecting communications
• Electronic signatures and notarization
• Marijuana-related legislation
• Utility disclosure laws
• Arizona's homestead law

*This course counts as 3 mandatory hours in Legal Issues in Arizona.

Disclosure allows buyers and sellers to make informed decisions. Disclosure mandated by law includes the requirement to reveal relevant property facts and potential conflicts of interest. Sellers and buyers have both rights and responsibilities regarding material facts. This course will walk you through required disclosures and your role in ensuring appropriate disclosures are made.  

Course highlights include:

• Agency relationship disclosure and fiduciary duties owed to customers and clients
• The Seller’s Property Disclosure Statement and the Residential Resale Real Estate Purchase Contract
• Items that must be disclosed, including environmental hazard, HOA, and defect disclosure
• Personal interest disclosure and how and when it's required

This course counts as 3 mandatory hours in Disclosures in Arizona.

In the age of movements such as #MeToo and Time’s Up, sexual harassment and sexual discrimination have moved to the forefront of the national conversation. Sex is a protected class under federal and Arizona civil rights and fair housing laws, and sexual harassment is recognized as a form of sex discrimination.

Allegations, investigations, firings, resignations, and even arrests have rippled across major industries and affected high-profile individuals in entertainment, media, politics, and business. In short: Workplace behavior is under a microscope like never before. The real estate industry is no exception, and some areas leave clients and licensees highly vulnerable, with enforcement powerhouses like HUD and the EEOC stepping in to defend consumers against sexual harassment and sexual discrimination.

This three-hour course helps protect clients and customers from harassment by brokers, licensees, lenders, property managers, and others in the housing industry and provides guidance on how to file complaints when individuals do encounter harassment.

Course highlights include:  

• How sexual harassment is defined by the U.S. Equal Employment Opportunity Commission (EEOC), the U.S. Department of Housing and Urban Development (HUD), and the National Association of REALTORS® (NAR)
• The protections offered through Title VII of the Civil Rights Act, the federal and Arizona fair housing acts, and other Arizona laws
• The ramifications of sexual harassment within a brokerage, including how it affects clients and customers
• The federal Sexual Harassment Housing Initiative
• Federal and Arizona laws protecting sexual orientation and gender identity in housing
• Landmark legal cases relating to sexual harassment and gender discrimination
• Tips for putting together a comprehensive office policy that addresses sexual harassment and the complaint process
• Interactive activities and scenarios to seal in the new information and frame it in everyday context

This three-hour course is designed to give you essential knowledge and practical tools on three critical topics that impact Arizona real estate: deed fraud, wildfire preparedness, and water management. You’ll learn how to recognize and prevent fraudulent deed activity, understand the importance of creating Firewise communities to mitigate wildfire risks, and navigate Arizona’s complex water rights and policies. By connecting these issues to real estate practice, this course equips you to better protect your clients, your business, and the communities you serve.

Course highlights include:

• An understanding of deed fraud, its consequences, and preventive measures
• Fundamentals and types of deeds in Arizona, plus the deed recording process
• Identifying red flags and real-world evidence of fraudulent activity
• An overview of the Firewise program and the impact of wildfires on Arizona communities
• Factors that contribute to wildfire spread and strategies to improve survivability
• Guidance on preparing for evacuations and actions to take if evacuation isn’t possible
• An overview of Arizona’s water laws, including the 1980 Groundwater Management Act
• Roles of Active Management Areas, Assured and Adequate Water Supply programs, and water rights
• Key considerations for water distribution systems, conservation, and fees affecting property owners

By the end of this course, you’ll be better prepared to safeguard transactions, advise clients responsibly, and promote resilience in Arizona’s real estate landscape.

For buyers and sellers, home inspections can loom large—potential deal-killers wrapped up in mystery, worry, and even suspicion. Helping your clients understand the home inspection process—from the inspector’s role, to your role, to their role—can reduce some of that anxiety. This means you need to be prepared to address the importance of an inspection contingency, explain disclosure obligations, manage expectations, understand common inspection-related issues, and recommend specialized inspections as needed to protect your clients and yourself.

For instance, maybe you have a client who wants to buy a home in Maricopa County, but she’s worried about the risk of fissures. Or maybe your investor client wants to snap up a foreclosed property in Phoenix, but it shows signs of water damage and neglect. Or maybe you have a client who wants to unload a property riddled with subterranean termite damage.

Every home inspection is different—each property has its own issues, and each client has his own set of unique concerns and demands. Properly educating buyers and sellers on the inspection process and any resulting negotiations can reduce nerves and build confidence.

Course highlights:

• The importance of the inspection contingency
• The Arizona Seller’s Property Disclosure Statement and other mandatory disclosure forms
• Navigating the inspection process
• Licensee and seller disclosure obligations
• Red flags related to common structural, plumbing, and electrical issues
• Specialized inspection types addressing fissures, problem soils, subterranean termites, radon, sewer lines, plumbing, and more
• Interactive activities and scenarios to seal in the new information and frame it in everyday context