Real estate practice hinges on the concept of agency, where real estate professionals represent the needs of buyers and/or sellers.  Buyers and sellers may choose to act for themselves as customers or to enter into an agency agreement whereby the licensee/brokerage firm acts for them in the capacity of an agent.  Agency means to act for another in a fiduciary manner.  This course explores no representation, full representation, and dual agency with its limited representation.

Course highlights:

• Fiduciary duties agents owe to customers and clients, and how the duties impact your daily real estate activities
• Activities and duties associated with your role as a listing agent
• Role and responsibilities of a buyer’s agent or dual agent
• Implied agreements and express agreements, cancelling agreements
• Record keeping requirements

This course counts as 3 mandatory hours in Agency Law in Arizona.

From listing agreements, to buyer/broker agreements, to purchase offers, contracts are the legally binding glue that holds the industry together. It's important for you to be knowledgeable on all real estate contracts you use.

Arizona Contracts and Contract Law provides a comprehensive overview of how to successfully complete common real estate contracts and agreements.

Course highlights include:

• Defining characteristics of a legally binding and valid contract
• Listing agreements, buyer-broker agreements, and purchase agreements
• Updates to the Residential Resale Real Estate Purchase Contract
• Common contract addenda, including the Additional Clause Addendum, and the Domestic Water Well Addendum
• How to reduce your risk when working with contracts
• Activities and scenarios to reinforce key concepts

A solid ethical foundation is an essential part of any good business practice. In Arizona, the Arizona Revised Statutes, the Arizona Administrative Code, and the Arizona Constitution outline rules and regulations designed to ensure that your clients and customers are always treated respectfully, fairly, and honestly.

To further ensure professionalism and high-quality service, the National Association of REALTORS® asks its members to follow its Code of Ethics and Standards of Practice. Updated regularly, this Code was first adopted in 1913 and consists of 17 Articles along with supporting Standards of Practice.

Revised in January 2022 and designed to meet NAR Cycle 7 requirements, the Ethical Business Practices in Arizona course reviews all parts of the Code, looks at real-life examples relating to various Articles, examines the benefits of mediation over arbitration, and reviews key Arizona laws that govern ethical business practices in your state.

Course highlights include:

• A review of pertinent chapters from the Arizona Revised Statutes, the Arizona Administrative Code, and the Arizona Constitution
• A detailed look at recent revisions and additions to the Code of Ethics
• Tips for applying the Code’s principles and guidelines to your practice
• A discussion on the benefits of mediation
• Activities and examples to illustrate the practical application of the new information and frame it in everyday context

*This course was designed by The CE Shop to meet the REALTOR® Code of Ethics Training Requirement. Please confirm that your local association, who administers the Code of Ethics training, will accept this course.

The world keeps changing—sometimes at lightning speed, it seems—and the Arizona Legislature makes sure that Arizona’s laws protect and promote the interests of the state’s residents in light of those changes. Every year, the legislators meet to approve, deny, and amend bills that directly impact you and your real estate practice.

This three-hour course reviews fundamentals of real estate like property management, vacation rentals, brokerage marketing, and real estate teams, and the legislation from the most recent legislative sessions that impacts these areas of real estate practice. With this approach, we make sure that you’re both reminded of your foundational real estate education, and prepared to abide by the newest laws when serving your clients.      

Course highlights include:

• Eviction-related legislation
• Property management laws
• Vacation rentals and timeshares
• Fix and flips and the handyman exemption
• Brokerage marketing and advertising review
• ADRE’s Substantive Policy Statement on real estate teams
• Promotional activities and prospecting communications
• Electronic signatures and notarization
• Marijuana-related legislation
• Utility disclosure laws
• Arizona's homestead law

*This course counts as 3 mandatory hours in Legal Issues in Arizona.

Disclosure allows buyers and sellers to make informed decisions. Disclosure mandated by law includes the requirement to reveal relevant property facts and potential conflicts of interest. Sellers and buyers have both rights and responsibilities regarding material facts. This course will walk you through required disclosures and your role in ensuring appropriate disclosures are made.  

Course highlights include:

• Agency relationship disclosure and fiduciary duties owed to customers and clients
• The Seller’s Property Disclosure Statement and the Residential Resale Real Estate Purchase Contract
• Items that must be disclosed, including environmental hazard, HOA, and defect disclosure
• Personal interest disclosure and how and when it's required

This course counts as 3 mandatory hours in Disclosures in Arizona.

In the age of movements such as #MeToo and Time’s Up, sexual harassment and sexual discrimination have moved to the forefront of the national conversation. Sex is a protected class under federal and Arizona civil rights and fair housing laws, and sexual harassment is recognized as a form of sex discrimination.

Allegations, investigations, firings, resignations, and even arrests have rippled across major industries and affected high-profile individuals in entertainment, media, politics, and business. In short: Workplace behavior is under a microscope like never before. The real estate industry is no exception, and some areas leave clients and licensees highly vulnerable, with enforcement powerhouses like HUD and the EEOC stepping in to defend consumers against sexual harassment and sexual discrimination.

This three-hour course helps protect clients and customers from harassment by brokers, licensees, lenders, property managers, and others in the housing industry and provides guidance on how to file complaints when individuals do encounter harassment.

Course highlights include:  

• How sexual harassment is defined by the U.S. Equal Employment Opportunity Commission (EEOC), the U.S. Department of Housing and Urban Development (HUD), and the National Association of REALTORS® (NAR)
• The protections offered through Title VII of the Civil Rights Act, the federal and Arizona fair housing acts, and other Arizona laws
• The ramifications of sexual harassment within a brokerage, including how it affects clients and customers
• The federal Sexual Harassment Housing Initiative
• Federal and Arizona laws protecting sexual orientation and gender identity in housing
• Landmark legal cases relating to sexual harassment and gender discrimination
• Tips for putting together a comprehensive office policy that addresses sexual harassment and the complaint process
• Interactive activities and scenarios to seal in the new information and frame it in everyday context

This three-hour course is designed to give you essential knowledge and practical tools on three critical topics that impact Arizona real estate: deed fraud, wildfire preparedness, and water management. You’ll learn how to recognize and prevent fraudulent deed activity, understand the importance of creating Firewise communities to mitigate wildfire risks, and navigate Arizona’s complex water rights and policies. By connecting these issues to real estate practice, this course equips you to better protect your clients, your business, and the communities you serve.

Course highlights include:

• An understanding of deed fraud, its consequences, and preventive measures
• Fundamentals and types of deeds in Arizona, plus the deed recording process
• Identifying red flags and real-world evidence of fraudulent activity
• An overview of the Firewise program and the impact of wildfires on Arizona communities
• Factors that contribute to wildfire spread and strategies to improve survivability
• Guidance on preparing for evacuations and actions to take if evacuation isn’t possible
• An overview of Arizona’s water laws, including the 1980 Groundwater Management Act
• Roles of Active Management Areas, Assured and Adequate Water Supply programs, and water rights
• Key considerations for water distribution systems, conservation, and fees affecting property owners

By the end of this course, you’ll be better prepared to safeguard transactions, advise clients responsibly, and promote resilience in Arizona’s real estate landscape.

In this course, you’ll learn about the history of housing discrimination and its lasting impact in order to better understand why fair housing laws are necessary. You’ll review the federal laws that provide protection against housing discrimination and what actions are prohibited and required by these laws in the business of real estate. This will include reviewing the personal characteristics—race, color, religion, national origin, sex, familial status, and disability--that federal law protects from discrimination in housing. Besides these federal protections, there are state and local government fair housing laws that protect additional personal characteristics from discrimination in housing and you’ll find out where to get more fair housing information for your clients.

You’ll also learn some best practices for fair housing marketing and some strategies to avoid steering and making assumptions based on stereotypes. You’ll role play some scenarios to practice interrupting any implicit biases so that consumers are treated with equal concern, respect, and fairness. By allowing consumers to choose which communities/neighborhoods they want to live in, you can do your part to uphold fair housing laws and end housing discrimination.

This course was designed to meet the REALTOR® Fair Housing Training Requirement. Please confirm that your local association, who administers the Fair Housing training, will accept this course.