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(Consumer Service) Technology Tools, Trends, and Risk Management

$29
This product includes:
LICENSE RENEWAL PERIOD: 4 YEARS Elective Hours: 3 Mandatory Hours: 0 Total Hours: 3
Description
State Requirements

Technology is a tool. Used wisely, it can free up time usually spent on mundane tasks to allow licensees to work at a higher (and higher touch) level of client service. Used poorly, it can waste a lot of time better spent elsewhere and worse—alienate clients, and even put them and the licensee’s reputation at risk.

Clients and prospective clients want their real estate professional to be accessible and tech-savvy on their behalf.  According to a National Association of REALTORS® real estate report, staying up to date on new platforms and systems will remain one of the biggest challenges for brokerages in the coming years. The industry is constantly changing, and technology is a big driver of that change.  

This course helps real estate professionals work with technology and reinforces putting client relationships first in the push to provide cutting edge tools and services.

Course Highlights:

  • Technology tools to enhance service to sellers, including drones, live streaming, single-property sites, and speaking photos; ways to minimize risks involved in their use
  • How to use technology to secure buyer representation agreements, assist buyers with financing qualifications, and pre-showing data to help them make informed purchasing and financing decisions  
  • Technological advances in transaction management, including document sharing, electronic signatures, cloud storage, and photo, document, and email organization software, and identify risk management safeguards for online data storage and transaction management
  • Technology tools you can use now to provide enhanced client service, and emerging trends to watch for

Package Content:

State Requirements For California

California State Requirement Details for Real Estate Continuing Education

Renewal Date: Every 4 years

Hours Required: 45 hours

Real estate brokers renewing for the first time must complete 45 clock hours of DRE-approved continuing education consisting of:

  • Five separate 3-hour courses in the following subjects: ethics, agency, trust fund handling, risk management, management and supervision
  • 3-hour course in fair housing include an interactive participatory component
  • 2-hour course in implicit bias training; and
  • A minimum of 18 hours of consumer protection courses; and
  • The remaining clock hours to complete the 45 hours of continuing education may be related to either consumer service or consumer protection courses.

DRE Disclaimer: The courses in this California catalog are approved for continuing education by the California Department of Real Estate. Sponsor ID number 6314. However, these course approvals do not constitute an endorsement of the views or opinions expressed by the course sponsor, instructor, authors, or lecturers.

The CE Shop’s Offering: 45 hours

Reporting: The state does not require schools to report course completions.

Seat Time: It is required that all students spend a minimum amount of seat time engaged in the course content. Our online course delivery system manages this requirement for you.

Max Hours in a 24-Hour Period: Students will not receive credit for more than 15 hours of continuing education in a 24-hour period. Our online course delivery system manages this requirement for you.

Expiration Date of Course: Course expiration dates vary by course. Each individual course will have an expiration date listed in your account. See Terms & Conditions for more details.

Certificates: Immediately upon real estate course completion, The CE Shop will provide students with an electronic copy of the course certificate of completion. Certificates will remain in your account for a minimum of five years, should you need additional copies at a later time. Please refer to your renewal application to determine if you need to submit your certificate(s) of completion with your renewal. Course completion dates are recorded using Central Standard Time. Please note that the date on your certificate of completion will reflect this.

Final Exams: Final exams must be passed with a minimum of 70% and may be taken a maximum of 2 times. If you do not pass the exams after your second attempt, you may contact customer support to re-enroll at no cost and retake the entire course from the beginning. You are allotted one minute per question on the final exams.

DRE Survey: A course and instructor evaluation is available on the California Department of Real Estate website

General Information Page

Still have questions? Visit our Frequently Asked Questions or Contact Us.

California Department of Real Estate

Street Address: 651 Bannon Street, Suite 500, Sacramento, CA 95811

Telephone: 877-373-4542

License Renewal Website

CE Requirements

License Renewal information

Contact California Dept. of Real Estate

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