There’s a reason real estate agents often rank among the least trusted professionals in the U.S. But what can you do to improve the public’s perception? And what should you do when you run into an ethical dilemma or into a licensee who’s not behaving ethically? As a real estate professional, you can help raise the bar and improve the reputation of the industry. You can lead by example.

Aligned to the requirements of the current NAR cycle, this course will empower you to recognize and respond to ethical dilemmas, inspiring consumer confidence. For answers, we’ll look to several articles of the National Association of REALTORS® Code of Ethics, and draw from real-life ethical scenarios. In four short hours, you’ll be better prepared to exemplify the professionalism and cooperation that’s the true foundation of the real estate industry.

Course highlights include:

• Meets both regular ethics renewal requirements and new licensee ethics course requirements
• The importance of ethical behavior in NAR members and non-members alike, fostering a spirit of cooperation
• History and evolution of the Code, the preamble, and the Code’s influence on state licensing laws
• Structure of the Code
• Review and application of articles 1, 2, 3, 9, 12, 15, and 16 of the NAR Code of Ethics and Standards of Practice
• Case studies of real-life ethical challenges
• Mediation and arbitration, with arbitration as the monetary dispute resolution process between REALTORS®
• Application of Article 17 of the NAR Code of Ethics to the complaints and hearing process
• Grievance committee vs. professional standards committee
• The ethical dilemmas presented by newer technologies
• Best practices for demonstrating ethical behavior every day

*This course was designed by us to meet the REALTOR® Code of Ethics Training Requirement. Please confirm that your local association, who administers the Code of Ethics training, will accept this course.

Fair housing law stands as a cornerstone of civil rights legislation, aiming to eliminate discrimination in housing markets and ensure equal opportunities for all individuals regardless of race, color, religion, sex, national origin, familial status, disability, or any other protected characteristic. By understanding the importance of fair housing law, licensees recognize its pivotal role in fostering inclusive communities and combating systemic inequalities. This course explores the historical context, key provisions, and practical applications of fair housing law, equipping licensees with the knowledge and tools necessary to uphold these principles in their professional endeavors.

Real estate licensees play a vital role in upholding fair housing principles and safeguarding the rights of all individuals in the housing market. As gatekeepers of property transactions, licensees must stay abreast of fair housing laws and practices to ensure ethical and nondiscriminatory conduct. Beyond legal compliance, embracing fair housing principles fosters trust, promotes diversity, and enhances business success in an increasingly diverse marketplace. This course will empower licensees to navigate complex fair housing issues with confidence, fostering a culture of inclusivity and advancing the vision of fair and equitable housing for all.

This course was designed to meet the REALTOR® Fair Housing Training Requirement. Please confirm that your local association, who administers the Fair Housing training, will accept this course.

Real estate professionals wear many hats: expert communicator, attentive listener, trustworthy confidant, obedient servant, loyal advocate, and knowledgeable educator, to name just a few. To juggle these roles effectively—and within the lines of the law—licensees must remain informed. Real estate professionals are in a position to provide an invaluable level of consumer protection as they support consumers through their real estate transactions.

This course explores licensees' role as advocate and educator, and how they can protect consumers and their business from the threats of antitrust and fair housing violations and predatory lending. We'll start by looking at what federal protections are in place to combat these unfair practices. We'll also provide the steps you can proactively take to protect the consumers you work with day in and day out and the business you've worked so hard to create.

Course highlights include:

• Federal antitrust laws and violations
• Avoiding antitrust violations and protecting consumers from them
• Antitrust complaint process and penalties
• Federal fair housing laws and violations
• Redlining, blockbusting, and steering
• Buyer love letters
• Fair housing complaint process and penalties
• Predatory lending
• Truth in Lending Act
• Home Ownership and Equity Protection Act
• Protecting consumers from predatory lending
• Reporting predatory lending

Lead hazards aren’t just a concern for homeowners—they’re also a big deal for real estate professionals. If you're listing a home built before 1978 or guiding buyers through disclosures, understanding the risks of lead exposure isn’t just helpful—it’s essential. Federal laws require specific disclosures and safety measures and skipping them can lead to hefty fines and legal trouble.

This course helps you recognize where lead hazards lurk, stay on top of your legal responsibilities, and follow safe practices help protect you, your clients, and your transactions. But beyond compliance, having a strong grasp of lead safety makes you a trusted advisor. When clients see that you take their health and safety seriously, it strengthens your reputation and sets you apart as a knowledgeable, reliable real estate professional. Ultimately, keeping people safe, reducing risk, and staying compliant aren’t just obligations—they’re smart business moves supporting long-term success.

Course highlights include:

• Common sources of lead in residential properties
• Health risks of lead exposure
• Community-based approaches to lead hazard prevention
• Review of federal lead disclosure laws
• Compliance with lead disclosure laws
• Consequences of non-compliance with disclosure requirements
• Mitigating lead hazards
• Lead-safe work practices for renovations and repairs
• EPA’s Renovation, Repair, and Painting Program
• Preventing lead hazards long-term