30-Hr. SD Post-Licensing Package B

In this course, you'll learn everything you need to know about starting and operating a real estate brokerage business: how to plan for and organize the firm, both structurally and financially; how to effectively staff, train, and manage your organization; how to position your firm for success and growth through detailed market planning and analysis. In short, all the information you need to build a sustainable and profitable brokerage firm. 

Course topics:

• Planning and organization of a brokerage business
• Operational policies and procedures
• Records and controls
• Recruitment, selection and training of personnel
• Real estate business analysis
• Risk management
• How to maintain ethical standards and legal compliance

Must a property manager accept a tenant's emotional support animal, and under what conditions? What proof can a property manager or landlord require of a tenant who claims a need for an emotional support animal? What about homeowners associations—must accommodation be made in these communities?

This course explores the issues and options for landlords and property managers surrounding assistance animals, helping real estate professionals who represent them to ensure that individuals with disabilities have equal access to housing in compliance with the law.

Course highlights include:

• The evolving fair housing law
• How the Americans with Disabilities Act and the Fair Housing Act intersect--and don't
• Types of assistance animals
• How to handle reasonable requests for accommodation
• Case studies and legal trends 
• Examples and scenarios to help apply course content to real life

Note: This course does not meet NAR Fair Housing requirements.

The real estate market reflects our nation's diverse population, and the successful real estate professional understands and adapts to each client's needs.

What's new in fair housing? What isn't? 

Course Highlights:

• The newest fair housing guidelines relating to criminal background screening, reasonable accommodation for assistance animals, and hoarding
• A look at the socioeconomic impact of discriminatory practices in housing
• An online test to check your own inherent bias 
• The court case that led to sexual orientation and gender identity being afforded federal fair housing protection 
• Resources that will help you identify and better serve the diverse populations within your market
• Statistics and demographics on homeownership from:
  • The National Association of REALTORS®
  • The U.S. Census Bureau
  • The National Fair Housing Alliance 
• Two proposed additions to the seven federally protected classes

A veteran broker once said, "No one ever failed in this business because of the paperwork." It's true: Real estate is a relationship-based business. However, to protect consumers and yourself, knowing how to manage the paperwork--whether it's cotton bond and ink or bits and bytes--is integral to your role. Maintaining detailed and organized records, even for transactions that don't close, not only satisfies regulatory requirements, it also protects your license. It proves you did what you were supposed to do when you were supposed to do it.  

We can't do anything about paper cuts, but if you're ready to become more comfortable selecting and using documents to ensure on-time, accurate, and litigation-free real estate transactions, let's do this.

Course highlights include:

• Typical transaction documents
• Standard clauses, addenda, and contingencies
• How to practice within the scope of your license (but avoid unauthorized practice of law)
• How to field and manage multiple offers
• Managing signatures, notarizations, and identification
• Best practices in transaction management 
• Best practices in document retention
• Keeping documents secure, both hard copy and digital
• Wire fraud prevention

There’s a reason real estate agents often rank among the least trusted professionals in the U.S. But what can you do to improve the public’s perception? And what should you do when you run into an ethical dilemma or into a licensee who’s not behaving ethically? As a real estate professional, you can help raise the bar and improve the reputation of the industry. You can lead by example.

Aligned to the requirements of the current NAR cycle, this course will empower you to recognize and respond to ethical dilemmas, inspiring consumer confidence. For answers, we’ll look to several articles of the National Association of REALTORS® Code of Ethics, and draw from real-life ethical scenarios. In four short hours, you’ll be better prepared to exemplify the professionalism and cooperation that’s the true foundation of the real estate industry.

Course highlights include:

• Meets both regular ethics renewal requirements and new licensee ethics course requirements
• The importance of ethical behavior in NAR members and non-members alike, fostering a spirit of cooperation
• History and evolution of the Code, the preamble, and the Code’s influence on state licensing laws
• Structure of the Code
• Review and application of articles 1, 2, 3, 9, 12, 15, and 16 of the NAR Code of Ethics and Standards of Practice
• Case studies of real-life ethical challenges
• Mediation and arbitration, with arbitration as the monetary dispute resolution process between REALTORS®
• Application of Article 17 of the NAR Code of Ethics to the complaints and hearing process
• Grievance committee vs. professional standards committee
• The ethical dilemmas presented by newer technologies
• Best practices for demonstrating ethical behavior every day

*This course was designed by us to meet the REALTOR® Code of Ethics Training Requirement. Please confirm that your local association, who administers the Code of Ethics training, will accept this course.